Clear Error Process
When an examiner is charged with a clear error under the 2011 PAP’s Quality critical element, and the examiner disagrees with the error determination, he/she may rebut the error either orally or in writing. The SPE will consider the rebuttal and either remove the error or inform the examiner why his/her rebuttal is unpersuasive. If this process does not resolve the disagreement, the examiner may raise the disagreement with his/her Technology Center Director. Any contractual time period for filing a grievance over the error will not start until the TC Director has communicated a decision to the examiner.
Please review the following document for additional information