Patents Employees,
At approximately 8:00 p.m. Eastern Standard Time, December 22, 2015, the USPTO experienced a major power failure at the Alexandria campus that impacted all USPTO computer systems at all campuses. All examining systems are currently offline and inaccessible. OCIO teams are working to restore these systems but this will likely take several days. At this point, at least EAST, OACS, DAV (eDAN), PALM, MADRAS and WebTA are down. Currently, email, phone service and the Service desk are operational.
Production line employees in Patents will not be able to perform any work using the impacted systems listed above today, tomorrow or Friday. Non-production line employees also may not be able to work if their work relies on impacted systems. Since WebTA is also offline, we will be performing any necessary corrections when the system becomes available.
I will send more information on compensation for the outage as soon as it becomes available. On Friday, I will provide further instructions for the upcoming weekend. Please check email or our website for more information before reporting to work tomorrow. For those at work today, I will provide further instructions as soon as they are available.
Thank you for your patience as we work to restore full service as soon as possible.