The issues with DAV from earlier in the week have been resolved. Examiners should request time adjustments for disruption to their work from their supervisors as soon as possible. POPA is still in discussions with management and expects that better guidance for supervisors and employees on available adjustments will be forthcoming.
Viewing posts for the category Information Technology
POPA Information Technology (IT) Town Halls and Survey
Time and Attendance Abuse in the Electronic Age
IT problems and issues
For IT problems to be identified and solved, they must be reported to the proper channels.
As far as CIO is concerned, if IT problems are not reported, they do not exist. If the problems are not reported in sufficient quantity, then they are not prioritized. If the problems are not documented, then it becomes next to impossible to argue that anything needs to be done. (All links listed below are internal).
POPA is concerned about the recent electronic tool outages at the USPTO. We have been advocating for compensation for examining time lost due to inability to work and for lost DM credit. In some situations for which management has agreed to provide reasonable compensation, there are some supervisors or directors who do not appear to be following through. In order to confirm where this has occurred, we are requesting your help in gathering information: